All-in-one services: SERVD and SERVD I.T.
From Implementation to Ongoing Support, We Cover All Your POS IT Needs
24/7 monitoring and support
Our IT Services plan provides comprehensive monitoring and support for your POS system and network, ensuring it runs smoothly and securely around the clock. Our team of experts will proactively identify and address any potential issues, minimizing downtime and keeping your business operational.
Streamlined IT management
We take the burden of IT management off your shoulders, allowing you to focus on what matters most – running your business. Our team will handle everything from system setup and maintenance to ongoing support, ensuring your technology infrastructure is always up-to-date and functioning optimally.
Expert guidance and support
Our team of IT professionals has extensive experience working with POS systems and can provide expert guidance and support to meet your specific needs. Whether you need help with system configuration, troubleshooting, or data security, we’re here to help you get the most out of your technology investment.
Flexible pricing options
Choose your level of service
Trusted by 2000+ companies across the U.S.
Let’s work on your project together
Beyond POS: Now Offering Purpose-Driven Websites for Hospitality
Is your website outdated and failing to attract customers? SORA Partners can transform your online presence into a powerful marketing tool. Our expert team specializes in creating stunning, user-friendly websites that drive traffic and boost conversions. From eye-catching design to optimized functionality, we’ll build a website that perfectly represents your brand and helps you achieve your business goals.
Real-life results
We generate results for our customers
CarolAnn was amazing and extremely helpful and supportive throughout our whole process of going live and figuring out all the details and minor things that we needed help on. Personality and communication is top tier! We had so many questions and needed a lot of changes during our live and CarolAnn was patient and thorough with us the whole time.
Shane, Takeout BoxWill was incredible. He was here, attentive to our needs, and knowledgeable to the extent of no delays in responses. It was a pleasure working with him, he exceeded all of our expectations.
Fritz, Lit RoosterJames is awesome! Can we keep him? (Narrator: she could not) Very informative and patient. Fantastic attitude! He is positive and patient. He provided thorough explanations and step by step problem solving and building options. Fantastic job!
Kathryn, Haile Village InnNick, Tom, Mario and Eric were great! Extremely helpful, very knowledgeable and supportive. We knew going in our property, size and set up were unique and the team here supporting us were wonderful. Thank you so much for the great help!
Bethany, Estancia HotelWill was amazing from start to finish. From his patience explaining and teaching us to how great his knowledge is in the Restaurant industry, and he can relate to challenges and best practices! Truly great!
Jim, Rose DairyNick was extremely helpful during our setup with Toast. We had used the same system for quite a while and he made what could have been a very stressful transition, smooth. Thankful for his patience, professionalism, and attention to detail. Excited to have Toast up and running!
Nick, Campland CantinaMateo did an outstanding job listening to our issues, identifying what issues needed to be addressed and executing a plan of action to resolve many functional issues that should have happened at the time of our initial installation. He was extremely personable and professional. He created a path forward for our business after many failed attempts to resolve issues ourselves that were actually completely out of our purview and ability. We are so grateful for his professional expertise and help.
Amy, Pop’s KitchenEverything seems to be fixed now. I just want to thank you, Xavier, and Phillip. They did an incredible job. They fixed issues Toast and Ubereats could not.
Vartkes, Zankou ChickenHe was awesome and answered all of our questions and didn’t leave till we were okay! Huge thank you! He was the MVP! Thanks again Ron!
Katie, Tequila Sports BarOur expert network
See Where We Can Help
From coast to coast, our team of experts brings a deep understanding of local needs. Use the map below to find the specialists closest to you.
Guaranteed Accountability
45%
Reduced service times
SORA Partners helped Alama at the Grove optimize their restaurant operations through Toast technology. We streamlined their menu, adjusted item availability based on location and service, and created efficient routing rules for orders. Additionally, we implemented independent prep station fulfillment and trained staff on the Toast system, ensuring smooth operations and maximized efficiency.
Alama at the Grove
80
Converted locations
Sora partnered with Walk-Ons Sports Bistreaux to optimize their Toast technology rollout. We identified inconsistencies in installation procedures and a lack of MLM (Multi-Location Management) format knowledge. Sora addressed these concerns by developing standard operating procedures and providing ongoing support through remote training and on-site guidance. This collaboration ensured Walk-Ons achieved a smooth and efficient implementation of their new Toast equipment, empowering their staff with the necessary expertise for successful daily operations.
Walk-Ons Sports Bistreaux
65%
Sales increase
SORA Partners helped Eggs Up Grill, a multi-location restaurant group, overcome challenges with online menu inconsistencies. Conflicting menus across in-house operations and online platforms led to frustrated customers and lost sales. We implemented a solution that included a comprehensive menu analysis, detailed documentation, and staff training. By pinpointing discrepancies and creating a centralized reference, we ensured consistent menu data across platforms, improving customer satisfaction and boosting Eggs Up Grill’s online ordering efficiency.
Eggs Up Grill