Customizable Support

SERVD: Your Hospitality Tech Lifeline (without the downtime)

Imagine facing a critical POS system issue during peak hours. Frustrated customers, lost sales – a hospitality nightmare. SERVD by Sora Partners changes the game. Get immediate access to highly trained technical experts who can resolve your POS issues within minutes, minimizing downtime and maximizing your guest satisfaction.

55%

Less downtime
Best solutions

POS Support

Stop wasting time and money on frustrating POS issues. Get a free quote for SERVD today! Let us show you how our expert support can transform your hospitality business.

  • Reduced Downtime: Say goodbye to extended wait times and lost revenue. SERVD prioritizes your needs, resolving issues quickly and efficiently.
  • Expert Support, On-Demand: Our team of 70+ highly trained technicians is available coast-to-coast, ready to tackle any POS challenge you face.
  • Flexible Service Plans: Choose the level of support that best fits your business needs. We offer pre-defined plans, or can create a custom solution to fit your unique requirements.
  • Peace of Mind: Focus on what matters most – your guests – knowing your POS system is backed by reliable, expert support.
Technical Support Helpdesk

Receive immediate phone or web chat assistance for any POS-related issue.

POS Troubleshooting

Our experts can diagnose and resolve a wide range of POS system problems.

Configuration & Menu Services

Need help setting up your POS system or updating your menus? We’ve got you covered.

Remote & Onsite Support

Benefit from both remote access troubleshooting and on-site support when needed.

Flexible pricing options

Choose your level of service

Occasional

Basic

support

Need just a little help?

What’s Included

Up to 5 contacts/month
Discounted on-site services
Flexible monthly or annual plans

Most Popular

More Frequent

Starter

services

Need more frequent help?

What’s Included

Up to 10 contacts/month
Priority for discounted on-site services
Flexible monthly or annual plans
System check & clean w/ annual contract

Managed POS I.T.

Extended

growth

Want us to manage your IT solutions?

What’s Included

Unlimited contacts/month
Rapid response for discounted on-site services
Flexible monthly or annual plans
System check & clean w/ annual contract

Flexible

Custom

tailored

Craft a custom solution just for you

What’s Included

Custom contacts/month
Discounted on-site services
Flexible monthly or annual plans
System check & clean w/ annual contract

Trusted by 2000+ companies across the U.S.

Agave Azul
Eggs Up Grill
Alama at the Grove
K-Brew
Walk Ons
Zankou Chicken

Our services

Other services we offer

Organized network cabinet: A well-maintained network setup, achievable with managed network services.
SERVD I.T.

Peace of Mind for Your Business: Reliable IT from SERVD I.T.

One website for all devices: Our mobile-first design ensures your website looks great and functions flawlessly on any screen.
SORA Sites

Beyond POS: Purpose-Driven Websites for Hospitality

Business owner meets with a POS system consultant for a tailored solution.
Consulting

Empowering Hospitality Success: Strategic Consulting for Your Business